Your questions,
honestly answered.
Everything you need to know about our process, technology, pricing and working with us.
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19 questions
Yes, having a website makes sense. Most people search online before contacting a business. If they cannot find anything, it can make the business appear less credible. A website clearly shows who you are, what you offer and how people can reach you. That supports every customer interaction.
A website helps you communicate important information clearly and reliably. Customers can find your opening hours, pricing and services in one place, making it easier for them to get in touch. A clear and professional online presence also builds trust and answers important questions before a potential customer even contacts you.
We work in a highly personal and transparent way. You have direct contact with the people building your website and receive clear explanations without unnecessary technical language. We think ahead, give honest feedback and bring our own ideas to the table whenever we see a better solution. Many clients value exactly that. We do not simply build what we are told. We think like part of your team and focus on creating something that works for the long term.
Website builders are convenient, but they also come with limitations. Many rely on rigid structures, offer less control over important SEO elements and can make it harder to optimise performance and technical structure. We build websites around your business, with a clear structure, strong performance and the technical foundations needed for long-term visibility.
Most websites are completed within three to five weeks. The exact timeline depends on the scope of the project and the number of feedback rounds. We follow a clear process and keep you updated throughout, so you always know where things stand and what comes next.
We start by discussing your goals, the scope of the project and your budget. You then receive a proposal and, once everything is agreed, the contract. From there, we develop the concept and design, build the website and work through feedback rounds together until everything feels right. After launch, we remain your point of contact for updates and further development. We also clearly agree on what is included in your ongoing support package.
Absolutely. At the beginning, we take the time to understand your ideas and preferences, then develop the design together with you step by step. You receive drafts, can share your feedback and we refine everything until it feels right for both you and your target audience.
In general, clients provide their content and images because they know their business best. But if you do not have suitable photos, we are happy to help. We work with photographers who specialise in business photography and understand exactly what works well on a website.
Yes, we also redesign existing websites. We first review your current site and assess its design, structure, loading speed and mobile experience. We then improve the areas where it makes sense. Only when the underlying setup is too outdated do we recommend starting fresh.
No problem. If you do not have a domain or business email address yet, we can set everything up for you. We help you choose a suitable address and take care of the technical setup so everything works properly from the start.
Yes. Every website and online shop we build is mobile optimised from the start. Your site automatically adapts to smartphones, tablets and desktop screens. Because so many people browse on mobile, we pay particular attention to fast loading times, a clean layout and intuitive navigation. Mobile optimisation is not an extra. It is a standard part of every website we build.
Yes. You receive all necessary login details and can edit your website yourself. At the same time, long-term support from us is part of every website project. This ensures that your site stays technically up to date, remains secure and can be adjusted quickly whenever needed.
We do. As part of our long-term support, we take care of technical updates, security measures and regular backups. This keeps your website stable, protected and running smoothly. You do not have to worry about the technical side. We keep everything up to date and monitor it in the background.
We take data protection seriously. We help implement the required legal pages and use legal texts provided by a specialised IT law firm. These texts can be updated when legal requirements change. We also take technical privacy requirements into account when setting up your website and cookie solution.
In addition to professional websites and online shops, we offer a range of services that go beyond the website itself. These include monthly support, SEO and search visibility, creating and optimising your Google Maps presence, logo and branding design, as well as flyers, business cards and other print materials. We also support you with funding advice, strategy sessions for your online presence and website performance analysis.
Absolutely. You receive the direct mobile number of your personal contact at BSC and can reach us directly whenever you need us. Small changes are usually taken care of on the same day. We are not the kind of agency that builds your website and disappears. We aim to be a reliable long-term partner you can count on.
Ongoing monthly support is part of our long-term collaboration. The cost depends on what you need. Some clients mainly want the peace of mind that the technical side is taken care of, while others rely on us for regular content updates, changes and ongoing support with everything related to their website. We explain the exact scope and costs clearly before you sign anything.
Yes. Especially for smaller businesses and start-ups, it is important that the investment remains manageable. That is why we can also offer payment in instalments. Just let us know and we will find a fair arrangement that works for you.
Changes are always possible because your business will continue to evolve. We clearly agree on what is included in your ongoing support and what needs to be discussed separately. Whether it is a small text update or a larger structural change, we find a fair solution that fits you and your project.
